Worst customer experience in my 40 years of life.
This is my first time writing a review in my 8 years of owning Apple devices. Fetchr is SO BAD beyond anything you can imagine that I dont even know where to start with. First I got SMS that says "no need to call" and to schedule package delivery online by inputting the address, delivery date and time. The only choice was 9AM-6PM so I couldnt go out the next day waiting at home whole day. I didnt receive the package that day so I called and they said I was suppose to call them even though "their own SMS says dont call!" So I scheduled for the next day delivery and again waited whole day 9AM-6PM. They didnt show up and when I called the customer support they said the courier had called which is a complete lie. The next day courier again didnt show up to deliver even though the system says they brought out the package to deliver. By now the shop I had bought the product is calling Fetchr too and being promised delivery the next day. Repeat this 6 days and I still dont have the package!!!!! I have wasted WHOLE WEEK waiting at home for delivery and they still havent deliver!!!! They are so incompetent that I dont know how they can stay in business. Not only they are incompetent but their people totally lie to your face saying they have called me multiple times when they have not called even a single time. STAY AWAY FROM FETCHR.
silvercorniche about
Fetchr - Pickup & Delivery